LEGAL
Cookie Policy
Effective Date: July 12, 2026
This Cookie Policy explains how Jamaica on the Grill ("Jamaica on the Grill," "we," "our," or "us") uses cookies and similar technologies when you visit our website, use our online ordering platform, interact with our marketing campaigns, or access any of our digital services.
By continuing to use our website, you consent to our use of cookies as described in this Policy, except where applicable law requires additional consent.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites remember information about your visit so they can provide a faster, more personalized, and more secure experience.
Cookies do not normally contain information that directly identifies you, but they may be linked to personal information that you voluntarily provide to us.
2. Why We Use Cookies
Jamaica on the Grill uses cookies to:
- Keep our website operating properly.
- Improve website speed and performance.
- Remember your preferences.
- Save items in your shopping cart.
- Remember your delivery or pickup selections.
- Keep you logged into your account (where applicable).
- Understand how visitors use our website.
- Improve our online ordering experience.
- Measure advertising performance.
- Personalize marketing campaigns.
- Detect fraudulent activity.
- Protect customer accounts.
- Improve customer service.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website.
Without them, certain features may not function correctly.
Examples include:
- Shopping cart functionality
- Checkout process
- Secure login sessions
- Website security
- Fraud prevention
- Load balancing
These cookies cannot generally be disabled through our website because they are required to provide requested services.
Functional Cookies
These cookies remember your preferences to provide a more personalized experience.
Examples include:
- Preferred pickup location
- Delivery preferences
- Language settings (if available)
- Saved account preferences
- Recently viewed menu items
- Favorite products
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
Information collected may include:
- Number of visitors
- Popular menu items
- Time spent on pages
- Navigation paths
- Device type
- Browser type
- Error reports
- Website performance metrics
This information is generally aggregated and used to improve our website and services.
Advertising Cookies
Advertising cookies help us deliver more relevant advertisements to customers who have shown interest in our products or services.
These cookies may be used to:
- Display personalized advertisements.
- Measure advertising effectiveness.
- Limit repeated advertisements.
- Build audiences for future advertising campaigns.
- Track conversions from advertisements.
For example, if you visit our Protein Energy Bowl page but do not complete an order, you may later see advertisements featuring our bowls, sauces, or promotional offers on participating websites or social media platforms.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party service providers that support our business.
These providers may include:
- Payment processing services
- Website analytics providers
- Advertising partners
- Social media platforms
- Mapping and location services
- Delivery service integrations
- Customer support platforms
- Email marketing providers
These third parties operate under their own privacy policies and terms.
5. Shopping Cart Cookies
Our website may use cookies to remember:
- Products added to your cart
- Build Your Own Bowl selections
- Protein choices
- Sauce selections
- Delivery preferences
- Pickup preferences
These cookies improve your shopping experience by preventing the loss of your selections during your browsing session.
6. Marketing Cookies
Marketing cookies help us understand which promotions are most effective.
They may be used for campaigns related to:
- Protein Energy Bowls
- Jerk Protein Egg Rolls
- Natural Functional Drinks
- Signature Sauces and Dressings
- Catering Services
- Corporate Meal Programs
- Free Sample Campaigns
- Seasonal promotions
- Limited-time offers
7. QR Code Campaign Tracking
When you scan one of our promotional QR codes, we may collect information necessary to evaluate the success of the campaign, such as:
- Date and time of the visit
- General geographic region
- Device type
- Browser type
- Landing page visited
- Whether an order or sample request was completed
This information helps us improve future marketing campaigns and customer experiences.
8. Coupon and Promotion Tracking
We may use cookies to:
- Remember applied discount codes.
- Prevent repeated promotional abuse.
- Measure campaign effectiveness.
- Improve promotional offers.
- Verify eligibility for certain promotions.
This information helps ensure our promotions are administered fairly.
9. Free Sample Program
Cookies may be used to support our Free Sample Program by helping us:
- Improve the customer experience.
- Remember partially completed requests.
- Analyze campaign performance.
- Detect suspicious or abusive activity.
Cookies alone are not used to determine eligibility for promotional offers, but they may assist with fraud prevention and analytics.
10. Social Media Features
Our website may include features that allow you to interact with social media platforms, such as sharing content or following Jamaica on the Grill.
These features may place cookies that are governed by the applicable platform's own privacy policies.
11. Managing Cookies
Most web browsers allow you to:
- View stored cookies.
- Delete existing cookies.
- Block future cookies.
- Receive notifications before cookies are stored.
- Limit tracking technologies.
Instructions vary by browser and device. Please consult your browser's help resources for guidance.
Please note that disabling certain cookies may affect website functionality, including online ordering and account features.
12. Browser "Do Not Track" Signals
Some browsers offer a "Do Not Track" feature.
Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all "Do Not Track" requests.
13. Data Security
Cookies themselves generally do not contain sensitive payment information.
Any information associated with cookies is protected using reasonable administrative, technical, and physical safeguards consistent with our Privacy Policy.
14. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices.
The updated version will be posted on our website with a revised Effective Date.
Continued use of our website after changes become effective constitutes acceptance of the updated Cookie Policy.
15. Contact Us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact Jamaica on the Grill using the contact information provided on our website.
We are committed to using cookies responsibly to improve your browsing experience while protecting your privacy and maintaining the security of our online ordering platform.
